No, currently we are only offering virtual therapy services.

At this time, the majority of insurers do not have a platform that is facilitative enough for psychotherapy direct billing. After our session, you will be issued a receipt that includes all the necessary information required to submit a claim with your insurer.

If you plan on reimbursing through insurance, please contact your insurer to confirm if your sessions will be covered.

Here are some helpful questions to ask:

• Are Registered Psychotherapists covered?

• Are Registered Social Workers covered?

• How much is covered per session?

• How much is covered per year?

• When do my coverage maximums reset? Is it by Calendar Year (Jan - Dec) or by the company's fiscal year? If it's the fiscal year, what is the coverage reset date?

• Do I need a doctor's referral to be covered by insurance for my psychotherapy sessions?

Each 50-minute individual therapy session is $150 CAD. 

We accept credit cards (VISA, Mastercard, AMEX) and Interac e-transfers. During your first session, we will add a valid card to your account.

 Yes, a limited number of sliding scale spots are available for clients experiencing financial hardship. Please feel free to inquire about availability during your initial consultation or intake.

You can get started by reaching out through the booking page to schedule a free 15-minute consultation. This call gives us a chance to connect, discuss your needs, and see if we're a good fit before beginning therapy. From there, we’ll schedule your first full session.

We’ll begin by exploring what’s bringing you to therapy and what you’re hoping to gain from it. Together, we’ll clarify your goals, discuss any questions or concerns you have, and begin building a foundation for our work together.

Standard individual therapy sessions are 50 minutes in length. Longer or shorter sessions may be available upon request and based on your needs.

Yes—research shows that virtual therapy can be just as effective as in-person sessions for many concerns, including anxiety, depression, trauma, and relationship issues. At Noah’s Care, we offer secure, compassionate online therapy designed to help you feel supported, connected, and understood—no matter where you are. Many clients find that virtual sessions offer greater flexibility, comfort, and consistency.

There is a 24-hour cancellation period. You will be charged 100% of your session rate if you cancel with less than 24 hours notice or do not show up to your session.

A word on the Late-Cancellations Policy:

The spirit of our cancellation policy is to reflect our Online Booking Platform and Advanced Scheduling as a value-added service. The late-cancel & no-show fee is the price of booking your session slot ahead of time.

Noah’s Care clients have the convenience to reserve a session time up to 3 months ahead. That space is not able to be booked by another client in need. It is reserved just for you, and is cancellable for free before 24 hours of your appointment. That means it is saved for you for up to 2 months and 29 days without a fee, as a part of our service offering.

Things happen:

For this reason, Noah’s Care will waive the 1st late-cancel or no-show fee as a gesture of goodwill and to give our clients a chance to acclimatize to our processes - regardless of the reason! :)

After that, the policy is firm for future occurrences, regardless of the reason.

This policy allows us to apply exceptions and grace equitably across all clients to mitigate the risk of bias or subjective assessment on a case-by-case basis.

Options:

If this policy is not compatible with your needs or schedule, we recommend booking within 24 hours based on availability. You can also add yourself to the waitlist if your ideal date is full. We will notify you if a space opens up.

If this is the case, email us and let us know. We will place a note on your file and will keep an eye out to help you book! We are happy to help.